Returns & refunds
Please read the description and requirements before purchasing. Digital files are supplied after confirmed payment and cannot be physically returned.
Problems with an order
If you cannot download your files, receive a corrupt archive, or find that the supplied content materially differs from the description, contact support. Include the order reference, product name, and a brief explanation. We will assess the issue and provide a correction, replacement, refund, or other remedy as appropriate and required by law.
Duplicate charges
Contact support if the same purchase was charged more than once. Once a duplicate is verified, the duplicate payment can be refunded to the original payment method.
Change of mind
Where applicable law allows it, a change-of-mind cancellation right may end after digital supply starts with your express consent and acknowledgement. Any statutory cancellation rights that still apply remain available. This policy does not limit rights for faulty or misdescribed digital content.
Refund processing
Approved refunds are sent through Stripe to the original payment method. The time taken to appear depends on the payment provider and bank. Access to refunded digital downloads may be withdrawn.